Orders
How do I place an order?
Simply browse our products, select the desired items and quantities, and click “Add to Cart.” Once you’re ready, proceed to the checkout page, enter your shipping details, and choose your preferred payment method to complete the order.
How do I check/track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking link. You can also log into your “My Account” page on our website to view real-time updates on your shipment.
When will my order be processed?
All orders are typically processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Do I need a prescription to buy your products?
No, our supplements and products are available over-the-counter and do not require a prescription. However, we always recommend consulting with a healthcare professional before starting any new supplement regimen.
Shipping & Returns
How long will it take for my order to arrive?
Delivery times depend on your location. Domestic orders usually arrive within 3-5 business days, while international shipping can take anywhere from 7-14 business days. You can track your package using the provided tracking number.
Is the packaging discreet?
Yes, we value your privacy. All our orders are shipped in plain, unmarked packaging to ensure complete discretion.
What is your return policy?
We offer a 30-day return policy for unopened and sealed products. If you are not satisfied with your purchase, please contact our support team to initiate a return. Please note that opened supplements cannot be returned for safety reasons.
What should I do if my package arrives damaged?
If your products arrive damaged or compromised, please take a photo of the package and contact us within 48 hours at ivermectinguy@gmail.com. We will arrange a replacement for you immediately.
HELP & SUPPORT / PRODUCT INFO
Below are some of are common questions about orders
Are your products certified and safe?
Yes, we pride ourselves on offering “Certified Human Grade” products. All our supplements undergo strict quality control and are sourced from reputable manufacturers to ensure maximum purity and efficacy.
How should I store these supplements?
For optimal shelf life, store your products in a cool, dry place away from direct sunlight and moisture. Keep all bottles tightly sealed and out of reach of children.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and select crypto payments for your convenience. All transactions are securely encrypted.
How can I contact customer service?
You can reach out to our support team via the “Contact Us” page, or email us directly at ivermectinguy@gmail.com. We aim to respond to all inquiries within 24 hours.